Missing pages in the list
The page you manage appears in Available to add.
On this page
Before you start
- It can only see what your Facebook login manages.
- A limited Facebook role may not be enough.
- Instagram appears through its linked Page.
Reconnect and select everything.
Reconnect Facebooktick every page
You will see The page appears in Available to add.
Check your role on the Page.
Facebookthe Pageyour role on it
You will see With full access, the page is offered.
For Instagram, link it and refresh.
Instagram applink a Facebook PageRefresh pages
You will see The Instagram account appears, ready to add.
If something is off
- No pages found on this Facebook account
- Reconnect with the account that manages your Pages.
- It is a personal profile
- Personal profiles are not supported; it has to be a Page.
- It is a group
- Groups are not supported by Meta for this.
Common questions
Which Facebook role do I need for a page to be offered?
Full Page access. A task-level role on Facebook can read but not moderate, and such a page may not be offered in the dialog; CommentWatchDog can only see what your Facebook login manages.
Where is the Refresh pages button?
At the top of Available to add on the Pages tab. Press it after linking an Instagram account to a Facebook Page, and the account appears with its mark, ready to add.
Can I add a page that belongs to someone else's Facebook account?
No. CommentWatchDog can only see what your Facebook login manages. A workspace has one Facebook login, and pages under a different login cannot be added to it.
For agents: plain text of this guide · all guides
For agents
Guide: Missing pages in the list
This page: https://commentwatchdog.com/help/pages/missing-pages-in-the-list
Topic: Pages and connections
Time: about 3 minutes
Who can do it: Owner or Administrator
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/pages
Result when done: The page you manage appears in Available to add.
Context: A page can be missing for three reasons: it was left unselected in the Facebook dialog, your Facebook role on it is too limited, or it is an Instagram account without a linked Facebook Page.
Before you start
1. CommentWatchDog can only see what your Facebook login manages.
2. Facebook task-level roles are not always enough; full Page access is.
3. Instagram accounts appear through their linked Facebook Page.
Steps
Step 1 of 3: Reconnect and select everything.
Where: Reconnect Facebook on the Pages tab. In the dialog, make sure every page you want is ticked; it is easy to miss one.
Link: https://app.commentwatchdog.com/en/settings/pages (Open Settings, Pages)
Screenshot: https://commentwatchdog.com/media/shots/pages.en.webp (Reconnect Facebook.)
Screenshot: https://commentwatchdog.com/media/shots/pages-phone.en.webp (The same on a phone.)
You should see: The page appears in Available to add.
Step 2 of 3: Check your role on the Page.
Where: In Facebook, the Page has to be one your account manages with full access. A task-level role can read but not moderate, and such a page may not be offered.
You should see: With full access, the page is offered in the dialog.
Step 3 of 3: For Instagram, link it and refresh.
Where: In Instagram: Settings, Business tools and controls, then connect or link a Facebook Page. Back here, press Refresh pages at the top of Available to add.
Screenshot: https://commentwatchdog.com/media/shots/pages-refresh.en.webp (Refresh pages.)
Screenshot: https://commentwatchdog.com/media/shots/pages-available-phone.en.webp (The same on a phone.)
You should see: The Instagram account appears with its mark, ready to add.
If something is off
Problem: No pages found on this Facebook account
Fix: That login manages none, or none were selected. Reconnect with the account that manages your Pages.
Problem: It is a personal profile
Fix: Personal profiles are not supported by Meta for this. It has to be a Page.
Problem: It is a group
Fix: Groups are not supported. Comments on group posts cannot be moderated through the API.
Common questions
Question: Which Facebook role do I need for a page to be offered?
Answer: Full Page access. A task-level role on Facebook can read but not moderate, and such a page may not be offered in the dialog; CommentWatchDog can only see what your Facebook login manages.
Question: Where is the Refresh pages button?
Answer: At the top of Available to add on the Pages tab. Press it after linking an Instagram account to a Facebook Page, and the account appears with its mark, ready to add.
Question: Can I add a page that belongs to someone else's Facebook account?
Answer: No. CommentWatchDog can only see what your Facebook login manages. A workspace has one Facebook login, and pages under a different login cannot be added to it.
Related guides
Instagram accounts and the linked Page: https://commentwatchdog.com/help/pages/instagram-accounts-and-the-linked-page
Reconnect Facebook: https://commentwatchdog.com/help/pages/reconnect-facebook
Groups and personal profiles are not supported: https://commentwatchdog.com/help/platforms/groups-and-personal-profiles-are-not-supported
Plain text of this guide: https://commentwatchdog.com/help/pages/missing-pages-in-the-list.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt