Disconnect Facebook
You can end the connection between CommentWatchDog and your Facebook account deliberately.
On this page
Before you start
- It stops every page at once.
- Your rules and history stay.
- Reconnecting later restores collection.
Open the Pages tab.
SettingsPagesDisconnect Facebook
You will see The connection, with its two controls.
Confirm.
Disconnect account, in the dialog
You will see Every page stops receiving comments.
If something is off
- I only wanted to stop one page
- Pause or remove that page instead.
- Can I revoke access from Facebook instead
- Yes, from Facebook Business integrations; same result.
- Will my data be deleted
- No; deleting the account is separate.
Common questions
Can I undo disconnecting Facebook?
Yes, by reconnecting. Your rules, agents, automations and history stay in the workspace, and pressing Reconnect Facebook on the Pages tab later restores collection from that moment.
Who can disconnect Facebook from the workspace?
Only an owner or an administrator. Disconnect Facebook sits beside Connected as on the Pages tab, which only those two roles see.
Is there a confirmation before Facebook is disconnected?
Yes. A dialog asks whether to disconnect the account, with Keep connected as the way out. Only Disconnect account ends the connection, and every page then stops receiving comments.
For agents: plain text of this guide · all guides
For agents
Guide: Disconnect Facebook
This page: https://commentwatchdog.com/help/pages/disconnect-facebook
Topic: Pages and connections
Time: about 2 minutes
Who can do it: Owner or Administrator
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/pages
Result when done: You can end the connection between CommentWatchDog and your Facebook account deliberately.
Context: Disconnecting removes the Facebook connection from your workspace. Every page stops receiving comments, because there is no longer an access route to them.
Before you start
1. Disconnecting stops every page at once.
2. Your rules, agents, automations and history stay in the workspace.
3. Reconnecting later restores collection from that moment.
Steps
Step 1 of 2: Open the Pages tab.
Where: Settings, then Pages. Disconnect Facebook is beside Connected as.
Link: https://app.commentwatchdog.com/en/settings/pages (Open Settings, Pages)
Screenshot: https://commentwatchdog.com/media/shots/pages.en.webp (Disconnect Facebook, next to Connected as.)
Screenshot: https://commentwatchdog.com/media/shots/pages-phone.en.webp (The same on a phone.)
You should see: The connection, with the two controls beside it.
Step 2 of 2: Confirm.
Where: The dialog asks whether to disconnect the account, with Keep connected as the way out.
Screenshot: https://commentwatchdog.com/media/shots/pages-disconnect.en.webp (Disconnect account, or Keep connected.)
Screenshot: https://commentwatchdog.com/media/shots/pages-disconnect-phone.en.webp (The same on a phone.)
You should see: The connection is gone and every page stops receiving comments.
If something is off
Problem: I only wanted to stop one page
Fix: Pause or remove that page instead; disconnecting stops all of them.
Problem: Can I revoke access from Facebook instead
Fix: Yes, in your Facebook settings under Business integrations. The result here is the same as disconnecting.
Problem: Will my data be deleted
Fix: No. Deleting the account is a separate action on the Account tab.
Common questions
Question: Can I undo disconnecting Facebook?
Answer: Yes, by reconnecting. Your rules, agents, automations and history stay in the workspace, and pressing Reconnect Facebook on the Pages tab later restores collection from that moment.
Question: Who can disconnect Facebook from the workspace?
Answer: Only an owner or an administrator. Disconnect Facebook sits beside Connected as on the Pages tab, which only those two roles see.
Question: Is there a confirmation before Facebook is disconnected?
Answer: Yes. A dialog asks whether to disconnect the account, with Keep connected as the way out. Only Disconnect account ends the connection, and every page then stops receiving comments.
Related guides
Reconnect Facebook: https://commentwatchdog.com/help/pages/reconnect-facebook
Delete your account: https://commentwatchdog.com/help/account/delete-your-account
What each Meta permission is for: https://commentwatchdog.com/help/pages/what-each-meta-permission-is-for
Plain text of this guide: https://commentwatchdog.com/help/pages/disconnect-facebook.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt
