Flow steps
Every step a flow can take: messages, media, cards, questions, the AI agent, replies to the comment, the follow check, waits, tags, fields and hand-offs.
Guides
15 guides- Send a message with buttons and quick repliesA message with link buttons, branch buttons, quick replies and more ways to say it.4 min
- Send an image, video or fileA picture, video, PDF or audio file sent in the chat.2 min
- Send cardsUp to ten cards in a carousel, each with an image and buttons.3 min
- Ask a question and save the answerAn answer of the right type saved on the person, with checks, retries and a skip.5 min
- Let the AI agent answer in a flowYour agent answers once, or holds a whole conversation towards a goal, and every way it can end has a next step.5 min
- Reply under the commentA public reply under their comment, in several wordings, with an @mention.2 min
- Send the private replyThe one private DM Meta allows per comment, with the tap that opens the chat.3 min
- Ask them to follow firstOnly followers go on; others are asked again, then take the No way.3 min
- Hide the comment from a flowThe comment that started the flow is hidden from everyone else.2 min
- Split people at randomPeople go down two or more paths in the shares you set, to test openers.2 min
- Wait before the next stepA fixed or random wait before the flow goes on.2 min
- Add or remove tagsThe person carries tags you can check, filter and export.2 min
- Set a fieldA value saved on the person, cleared, or added to a number.3 min
- Notify yourself or the teamA push or email to you or the team when someone reaches this step.2 min
- Hand the chat to a personThe automation stops in this chat and a person takes over, then it resumes when you said.3 min