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Step-by-step guides for everything CommentWatchDog does, with the real screens, for people and for the assistants that help them.
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Getting startedConnect, add your pages, switch on the first rules, install the app, bring a teammate in.Inbox and commentsTabs, filters, every action on a comment, bulk actions, the composer, saved replies, translation.Moderation rulesThe twelve rules, hide or delete, scope, the whitelist, the playground, apply to other pages.Post cleanup and tasksLoad any post or ad, check it against your rules, delete or hide in bulk, follow the task, the posts library, credits.AI agentsCreate an agent, its knowledge and FAQ, draft or auto mode, who gets a reply, tone, Generate in the composer.Keyword automationsTriggers, reply variations, private message, delay, scope, the recipes, and how automations meet the rules.MessagesMessenger and Instagram DMs beside the comments: attachments, voice, GIFs, reactions, translation, the 24-hour window.Insights and exportsDate ranges, the four counts, the daily chart, sweeps and Open task, replies by whom, CSV export.Pages and connectionsAdd, pause or remove pages, page groups, reconnect or disconnect Facebook, missing pages, the Meta permissions.Team and rolesOwner, administrator, manager, moderator; page scope; invitations; removing someone; the workspace name.Notifications and the phone appEmail preferences, the daily digest, push per device, installing on iPhone, Android and desktop, fixing notifications.Account, plans and creditsThe trial, plans and what each includes, plan gates, credits, usage, invoices, failed payments, cancel, resume, delete the account.Languages and preferencesThe interface language, the translation language, auto translate, your timezone, your profile.How Facebook and Instagram behaveWhat hidden means on each platform, private replies and their windows, comments on ads, what is not possible through Meta.TroubleshootingDisconnected pages, lost access, missing pages, rate limits, refused replies, unavailable AI, tasks with failures, sign-in.Security, privacy and dataThe permissions requested and why, what is stored, deleting your data, the Meta app review.
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New to CommentWatchDog? In this order, a fresh account becomes a protected page in an afternoon.
Written for assistants too
Every guide names the page, the exact control and where it sits on the screen, and links straight to it in the app. Each guide also exists as plain text, and the whole centre is listed for assistants.
Still stuck?
Write to support@commentwatchdog.com with the page and what you expected; a person reads every message.