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Step-by-step guides for everything CommentWatchDog does, with the real screens, for people and for the assistants that help them.

Account and setup

Comment moderation

Hide, delete and answer comments on your Facebook and Instagram posts and ads.

Inbox and commentsTabs, filters, every action on a comment, bulk actions, the composer, saved replies, translation.Moderation rulesThe twelve rules, hide or delete, scope, the whitelist, the playground, apply to other pages.Post cleanup and tasksLoad any post or ad, check it against your rules, delete or hide in bulk, follow the task, the posts library, credits.AI agentsCreate an agent, its knowledge and FAQ, draft or auto mode, who gets a reply, tone, Generate in the composer.Insights and exportsDate ranges, the four counts, the daily chart, sweeps and Open task, replies by whom, CSV export.How Facebook and Instagram behaveWhat hidden means on each platform, private replies and their windows, comments on ads, what is not possible through Meta.MessagesMessenger and Instagram DMs beside the comments: attachments, voice, GIFs, reactions, translation, the 24-hour window.

DM automation

Automatic DMs when people comment, message or reply to your story, and every conversation in one inbox.

AutomationWhat happens on its own when people comment or message a page: the ready-made automations, the list, runs, the AI agent in DMs, what Meta allows.Flow builderBuild a flow on the canvas: start from scratch, a template or AI, connect the steps, test it, go live, and read its versions and runs.Flow startsWhat starts a flow: comments on posts, reels and ads, DM keywords, story replies, links, the first message, ice breakers and shared posts.Flow stepsEvery step a flow can take: messages, media, cards, questions, the AI agent, replies to the comment, the follow check, waits, tags, fields and hand-offs.ConditionsSend people different ways by who they are, what they said, what they hold and where they came from.HTTP requestsSend data to another system and use its answer: the request, the answer in fields, the ready services and the AI builder.MessagesMessenger and Instagram DMs beside the comments: attachments, voice, GIFs, reactions, translation, the 24-hour window.PeopleEveryone your automations talk to: contacts, tags, custom fields and exports.AI agentsCreate an agent, its knowledge and FAQ, draft or auto mode, who gets a reply, tone, Generate in the composer.

Account and setup

Connect your pages, bring in your team, plans and billing, notifications, and fixes. The same for both products.

Getting startedConnect, add your pages, switch on the first rules, install the app, bring a teammate in.Pages and connectionsAdd, pause or remove pages, page groups, reconnect or disconnect Facebook, missing pages, the Meta permissions.Team and rolesOwner, administrator, manager, moderator; page scope; invitations; removing someone; the workspace name.Notifications and the phone appEmail preferences, the daily digest, push per device, installing on iPhone, Android and desktop, fixing notifications.Account, plans and creditsThe trial, plans and what each includes, plan gates, credits, usage, invoices, failed payments, cancel, resume, delete the account.Languages and preferencesThe interface language, the translation language, auto translate, your timezone, your profile.TroubleshootingDisconnected pages, lost access, missing pages, rate limits, refused replies, unavailable AI, tasks with failures, sign-in.Security, privacy and dataThe permissions requested and why, what is stored, deleting your data, the Meta app review.

Start here

New to CommentWatchDog? In this order, a fresh account becomes a protected page in an afternoon.

  1. Connect Facebook and add your pages4 min
  2. Turn on your first moderation rules4 min
  3. Your first look at the inbox4 min
  4. Install CommentWatchDog on your phone3 min
  5. Invite your first teammate3 min
  6. What the free trial includes3 min
  7. Set up the daily digest2 min

Starting with comment moderation? Turn on your first moderation rules

New to DM automation? In this order, your page answers a comment with a DM on its own.

  1. Get started with DM automation10 min
  2. Connect Facebook and add your pages4 min
  3. Allow message access on the connection2 min
  4. The Automation list4 min
  5. Send a DM when someone comments7 min
  6. Runs: what each automation did3 min
  7. When you want more than one step: Build your first flow7 min

Starting with DM automation? Get started with DM automation

Written for assistants too

Every guide names the page, the exact control and where it sits on the screen, and links straight to it in the app. Each guide also exists as plain text, and the whole centre is listed for assistants.

Still stuck?

Write to support@commentwatchdog.com with the page and what you expected; a person reads every message.

Put a watchdog on your pages tonight

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