Resend or revoke an invitation
An invitation that went astray is replaced, and one sent by mistake is cancelled.
On this page
Before you start
- Revoking kills the old link at once.
- One pending invitation per email.
- Revoking frees the email for a new invite.
Find the pending row.
SettingsUsersthe pending row
You will see The email, its role, and Revoke.
Revoke it.
Revoke, on the row
You will see The row goes, and the email is free.
Send a new one to resend.
Invite a teammate, with the same email
You will see A new pending row, and a working link.
If something is off
- The invite created but the email did not send
- Revoke it and send a new one.
- They used an old link
- Old links stop working; send a new one.
- Can I change the role before they accept
- Revoke and invite again with the new role.
Common questions
Is there a resend button for an invitation?
No. Sending a new invitation with the same email, role and pages is how you resend. Revoke the pending one first, since there is one pending invitation per email, and they receive a fresh link.
Who can revoke an invitation?
Owners and administrators, from the Users tab under Settings. A pending row reads Invitation pending with Revoke beside it, and the link stops working the moment you press it.
Does revoking an invitation remove someone who already joined?
No. Revoke appears only on a pending row, one that still reads Invitation pending. Someone who has accepted is a teammate, and Remove on their row is what ends their access.
For agents: plain text of this guide · all guides
For agents
Guide: Resend or revoke an invitation
This page: https://commentwatchdog.com/help/team/resend-or-revoke-an-invitation
Topic: Team and roles
Time: about 2 minutes
Who can do it: Owner or Administrator
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/users
Result when done: An invitation that went astray is replaced, and one sent by mistake is cancelled.
Context: A pending invitation sits on the Users tab until it is used. Revoking it kills the link immediately; sending a new one gives a fresh link, which is how you resend.
Before you start
1. Revoking makes the old link stop working at once.
2. There is one pending invitation per email.
3. A revoked invitation frees the email for a new one.
Steps
Step 1 of 3: Find the pending row.
Where: Settings, Users. A pending invitation reads Invitation pending with Revoke beside it.
Link: https://app.commentwatchdog.com/en/settings/users (Open Users)
Screenshot: https://commentwatchdog.com/media/shots/users.en.webp (The pending row.)
Screenshot: https://commentwatchdog.com/media/shots/users-phone.en.webp (The same on a phone.)
You should see: The email, the role it was sent with, and Revoke.
Step 2 of 3: Revoke it.
Where: Revoke, on the row. The link stops working immediately.
Screenshot: https://commentwatchdog.com/media/shots/users.en.webp (Revoke.)
Screenshot: https://commentwatchdog.com/media/shots/users-phone.en.webp (The same on a phone.)
You should see: The row disappears and the email is free again.
Step 3 of 3: Send a new one to resend.
Where: The invite form, with the same email, role and pages. They receive a fresh link.
Screenshot: https://commentwatchdog.com/media/shots/users-invite.en.webp (Send invite again.)
Screenshot: https://commentwatchdog.com/media/shots/users-invite-phone.en.webp (The same on a phone.)
You should see: A new pending row, and a working link in their inbox.
If something is off
Problem: The invite created but the email did not send
Fix: Revoke it and send a new one; the notice says so when it happens.
Problem: They used an old link
Fix: It stops working once revoked or used. Send a new one.
Problem: Can I change the role before they accept
Fix: Revoke and invite again with the role you want.
Common questions
Question: Is there a resend button for an invitation?
Answer: No. Sending a new invitation with the same email, role and pages is how you resend. Revoke the pending one first, since there is one pending invitation per email, and they receive a fresh link.
Question: Who can revoke an invitation?
Answer: Owners and administrators, from the Users tab under Settings. A pending row reads Invitation pending with Revoke beside it, and the link stops working the moment you press it.
Question: Does revoking an invitation remove someone who already joined?
Answer: No. Revoke appears only on a pending row, one that still reads Invitation pending. Someone who has accepted is a teammate, and Remove on their row is what ends their access.
Related guides
Invite by email: https://commentwatchdog.com/help/team/invite-by-email
Remove a teammate: https://commentwatchdog.com/help/team/remove-a-teammate
Roles: owner, administrator, manager, moderator: https://commentwatchdog.com/help/team/roles-owner-administrator-manager-moderator
Plain text of this guide: https://commentwatchdog.com/help/team/resend-or-revoke-an-invitation.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt