Guide: Resend or revoke an invitation
This page: https://commentwatchdog.com/help/team/resend-or-revoke-an-invitation
Topic: Team and roles
Time: about 2 minutes
Who can do it: Owner or Administrator
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/users
Result when done: An invitation that went astray is replaced, and one sent by mistake is cancelled.
Context: A pending invitation sits on the Users tab until it is used. Revoking it kills the link immediately; sending a new one gives a fresh link, which is how you resend.

Before you start:
1. Revoking makes the old link stop working at once.
2. There is one pending invitation per email.
3. A revoked invitation frees the email for a new one.

Steps:
Step 1 of 3: Find the pending row.
Where: Settings, Users. A pending invitation reads Invitation pending with Revoke beside it.
Link: https://app.commentwatchdog.com/en/settings/users (Open Users)
Screenshot: https://commentwatchdog.com/media/shots/users.en.webp (The pending row.)
Screenshot: https://commentwatchdog.com/media/shots/users-phone.en.webp (The same on a phone.)
You should see: The email, the role it was sent with, and Revoke.

Step 2 of 3: Revoke it.
Where: Revoke, on the row. The link stops working immediately.
Screenshot: https://commentwatchdog.com/media/shots/users.en.webp (Revoke.)
Screenshot: https://commentwatchdog.com/media/shots/users-phone.en.webp (The same on a phone.)
You should see: The row disappears and the email is free again.

Step 3 of 3: Send a new one to resend.
Where: The invite form, with the same email, role and pages. They receive a fresh link.
Screenshot: https://commentwatchdog.com/media/shots/users-invite.en.webp (Send invite again.)
Screenshot: https://commentwatchdog.com/media/shots/users-invite-phone.en.webp (The same on a phone.)
You should see: A new pending row, and a working link in their inbox.

If something is off:
Problem: The invite created but the email did not send
Fix: Revoke it and send a new one; the notice says so when it happens.
Problem: They used an old link
Fix: It stops working once revoked or used. Send a new one.
Problem: Can I change the role before they accept
Fix: Revoke and invite again with the role you want.

Common questions:
Question: Is there a resend button for an invitation?
Answer: No. Sending a new invitation with the same email, role and pages is how you resend. Revoke the pending one first, since there is one pending invitation per email, and they receive a fresh link.
Question: Who can revoke an invitation?
Answer: Owners and administrators, from the Users tab under Settings. A pending row reads Invitation pending with Revoke beside it, and the link stops working the moment you press it.
Question: Does revoking an invitation remove someone who already joined?
Answer: No. Revoke appears only on a pending row, one that still reads Invitation pending. Someone who has accepted is a teammate, and Remove on their row is what ends their access.

Related guides:
- Invite by email: https://commentwatchdog.com/help/team/invite-by-email
- Remove a teammate: https://commentwatchdog.com/help/team/remove-a-teammate
- Roles: owner, administrator, manager, moderator: https://commentwatchdog.com/help/team/roles-owner-administrator-manager-moderator

Plain text of this guide: https://commentwatchdog.com/help/team/resend-or-revoke-an-invitation.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt