Email notifications: the seven switches

For agents

Guide: Email notifications: the seven switches

This page: https://commentwatchdog.com/help/notifications/email-notifications-the-five-switches

Topic: Notifications and the phone app

Time: about 2 minutes

Who can do it: Anyone on your team

Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)

Start in the app: https://app.commentwatchdog.com/en/settings/notifications

Result when done: You get the emails you want from CommentWatchDog and none of the others.

Context: Seven switches decide what reaches your inbox. They are yours alone: changing them affects your email and nobody else on the team.

Before you start

1. Each person has their own switches.

2. Essential emails are always sent: sign-in codes, invitations, and exports you asked for.

3. The switches save as you change them.

Steps

Step 1 of 3: Open Settings, then Notifications.

Where: The profile row at the bottom left, Settings, then the Notifications tab, on the Email side.

Link: https://app.commentwatchdog.com/en/settings/notifications (Open Notifications)

Screenshot: https://commentwatchdog.com/media/shots/notifications.en.webp (Settings, Notifications: the Email tab.)

Screenshot: https://commentwatchdog.com/media/shots/notifications-phone.en.webp (The same on a phone.)

You should see: Seven switches with a line each saying what they send.

Step 2 of 3: Know what each one sends.

Where: Daily comment digest: one morning summary of comments waiting. Usage alerts: a warning as you approach your monthly limit. Cleanup task reports: a full report when a sweep finishes. Product news: a couple a month. Trial and account emails: setup reminders and trial status. Ad spikes, from Starter: when one ad suddenly gets far more objections, complaints or spam than usual. Your ads this week: an email on Monday on what people said under your ads.

Screenshot: https://commentwatchdog.com/media/shots/notifications.en.webp (The seven switches, each with what it sends.)

Screenshot: https://commentwatchdog.com/media/shots/notifications-phone.en.webp (The same on a phone.)

You should see: A choice you can make one switch at a time.

Step 3 of 3: Turn off what you do not read.

Where: The switch itself. Nothing else is affected, and the essential emails keep coming.

Screenshot: https://commentwatchdog.com/media/shots/notifications.en.webp (A switch off: that email stops.)

Screenshot: https://commentwatchdog.com/media/shots/notifications-phone.en.webp (The same on a phone.)

You should see: Saved, and that kind of email stops for you.

If something is off

Problem: I still get emails after turning everything off

Fix: They are essential ones: sign-in codes, invitations, and exports you requested. Those are always sent.

Problem: A teammate gets emails I turned off

Fix: The switches are per person. They have their own.

Problem: The digest never arrives

Fix: It is only sent when comments are waiting, and the workspace switch for the digest must be on as well.

Common questions

Question: Do I have to save after changing an email notification switch?

Answer: No. The switches save as you change them. Turning one off stops that kind of email for you and nothing else is affected.

Question: When does CommentWatchDog send a usage alert email?

Answer: As you approach your monthly comment limit. Usage alerts is one of the seven switches on Settings, Notifications, and you can turn it off without affecting the others.

Question: What is in a cleanup task report email?

Answer: A full report of a post cleanup sweep, sent when the sweep finishes. Cleanup task reports has its own switch on Settings, Notifications; long cleanups run in the background and email when done.

Question: How often are product news emails sent?

Answer: A couple a month. Product news is one of the seven switches, so you can turn it off and keep the others; essential emails such as sign-in codes and invitations are always sent regardless.

Related guides

The daily digest and its send time: https://commentwatchdog.com/help/notifications/the-daily-digest-and-its-send-time

Turn on push notifications: https://commentwatchdog.com/help/notifications/turn-on-push-notifications

Set up the daily digest: https://commentwatchdog.com/help/getting-started/set-up-the-daily-digest

Plain text of this guide: https://commentwatchdog.com/help/notifications/email-notifications-the-five-switches.md

All guides for assistants: https://commentwatchdog.com/help/llms.txt