Email notifications: the five switches
You get the emails you want from CommentWatchDog and none of the others.
On this page
Before you start
- Each person has their own switches.
- Essential emails are always sent.
- They save as you change them.
Open Settings, then Notifications.
SettingsNotificationsEmail
You will see Five switches, each explained in a line.
Know what each one sends.
Digest, usage, cleanup reports, product news, trial
You will see A choice you can make one at a time.
Turn off what you do not read.
The switch you want off
You will see Saved, and that email stops for you.
If something is off
- I still get emails after turning everything off
- They are essential emails, always sent.
- A teammate gets emails I turned off
- The switches are per person.
- The digest never arrives
- It is sent only when comments are waiting.
Common questions
Do I have to save after changing an email notification switch?
No. The switches save as you change them. Turning one off stops that kind of email for you and nothing else is affected.
When does CommentWatchDog send a usage alert email?
As you approach your monthly comment limit. Usage alerts is one of the five switches on Settings, Notifications, and you can turn it off without affecting the others.
What is in a cleanup task report email?
A full report of a post cleanup sweep, sent when the sweep finishes. Cleanup task reports has its own switch on Settings, Notifications; long cleanups run in the background and email when done.
How often are product news emails sent?
A couple a month. Product news is one of the five switches, so you can turn it off and keep the others; essential emails such as password resets and invitations are always sent regardless.
For agents: plain text of this guide · all guides
For agents
Guide: Email notifications: the five switches
This page: https://commentwatchdog.com/help/notifications/email-notifications-the-five-switches
Topic: Notifications and the phone app
Time: about 2 minutes
Who can do it: Anyone on your team
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/notifications
Result when done: You get the emails you want from CommentWatchDog and none of the others.
Context: Five switches decide what reaches your inbox. They are yours alone: changing them affects your email and nobody else on the team.
Before you start
1. Each person has their own switches.
2. Essential emails are always sent: password resets, invitations, and exports you asked for.
3. The switches save as you change them.
Steps
Step 1 of 3: Open Settings, then Notifications.
Where: The profile row at the bottom left, Settings, then the Notifications tab, on the Email side.
Link: https://app.commentwatchdog.com/en/settings/notifications (Open Notifications)
Screenshot: https://commentwatchdog.com/media/shots/notifications.en.webp (Settings, Notifications: the Email tab.)
Screenshot: https://commentwatchdog.com/media/shots/notifications-phone.en.webp (The same on a phone.)
You should see: Five switches with a line each saying what they send.
Step 2 of 3: Know what each one sends.
Where: Daily comment digest: one morning summary of comments waiting. Usage alerts: a warning as you approach your monthly limit. Cleanup task reports: a full report when a sweep finishes. Product news: a couple a month. Trial and account emails: setup reminders and trial status.
Screenshot: https://commentwatchdog.com/media/shots/notifications.en.webp (The five switches, each with what it sends.)
Screenshot: https://commentwatchdog.com/media/shots/notifications-phone.en.webp (The same on a phone.)
You should see: A choice you can make one switch at a time.
Step 3 of 3: Turn off what you do not read.
Where: The switch itself. Nothing else is affected, and the essential emails keep coming.
Screenshot: https://commentwatchdog.com/media/shots/notifications.en.webp (A switch off: that email stops.)
Screenshot: https://commentwatchdog.com/media/shots/notifications-phone.en.webp (The same on a phone.)
You should see: Saved, and that kind of email stops for you.
If something is off
Problem: I still get emails after turning everything off
Fix: They are essential ones: password resets, invitations, and exports you requested. Those are always sent.
Problem: A teammate gets emails I turned off
Fix: The switches are per person. They have their own.
Problem: The digest never arrives
Fix: It is only sent when comments are waiting, and the workspace switch for the digest must be on as well.
Common questions
Question: Do I have to save after changing an email notification switch?
Answer: No. The switches save as you change them. Turning one off stops that kind of email for you and nothing else is affected.
Question: When does CommentWatchDog send a usage alert email?
Answer: As you approach your monthly comment limit. Usage alerts is one of the five switches on Settings, Notifications, and you can turn it off without affecting the others.
Question: What is in a cleanup task report email?
Answer: A full report of a post cleanup sweep, sent when the sweep finishes. Cleanup task reports has its own switch on Settings, Notifications; long cleanups run in the background and email when done.
Question: How often are product news emails sent?
Answer: A couple a month. Product news is one of the five switches, so you can turn it off and keep the others; essential emails such as password resets and invitations are always sent regardless.
Related guides
The daily digest and its send time: https://commentwatchdog.com/help/notifications/the-daily-digest-and-its-send-time
Turn on push notifications: https://commentwatchdog.com/help/notifications/turn-on-push-notifications
Set up the daily digest: https://commentwatchdog.com/help/getting-started/set-up-the-daily-digest
Plain text of this guide: https://commentwatchdog.com/help/notifications/email-notifications-the-five-switches.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt