Choose which pushes you get, per device
Your phone can be quieter than your laptop, and neither shouts.
On this page
Before you start
- One alert per page, never one per comment.
- The switches belong to this device.
- A device can be turned off entirely.
Open the switches.
SettingsNotificationsThis device
You will see The four kinds, each with a switch.
Pick what this device should say.
The switches, per device
You will see Only what you leave on arrives here.
Manage your other devices.
The device list, above the switches
You will see A clear list of what receives notifications.
If something is off
- I get the same alert twice
- Two devices have it on; turn one off.
- One alert per comment would be better
- Alerts are grouped per page on purpose.
- A device I sold still appears
- Remove it from the device list.
Common questions
What kinds of push notifications can CommentWatchDog send?
Four: comments that need a reply, finished cleanups, customer messages, and trial and account alerts. Comment alerts are grouped, one per page, never one per comment.
If I turn a push type off on my phone, do I still see those items in the app?
Yes. Only the kinds you leave on arrive on that device; the rest still appear in the app, and every other device keeps its own switches.
Can I silence a device completely without removing it from the list?
Yes. Turning a device off entirely is one control at the bottom of This device, under the four switches. Removing it from the device list is a separate action for a device you no longer use.
For agents: plain text of this guide · all guides
For agents
Guide: Choose which pushes you get, per device
This page: https://commentwatchdog.com/help/notifications/choose-which-pushes-you-get-per-device
Topic: Notifications and the phone app
Time: about 2 minutes
Who can do it: Anyone on your team
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/notifications?tab=device
Result when done: Your phone can be quieter than your laptop, and neither shouts.
Context: Four switches per device decide what reaches it. They are separate on every device, so you can have everything on your desktop and only the urgent things on your phone.
Before you start
1. Alerts are grouped: one per page for comments, never one per comment.
2. The switches belong to the device you are on.
3. Turning a device off entirely is one control at the bottom.
Steps
Step 1 of 3: Open the switches.
Where: Settings, Notifications, This device, under the card for this device.
Link: https://app.commentwatchdog.com/en/settings/notifications?tab=device (Open This device)
You should see: Comments that need a reply, finished cleanups, customer messages, and trial and account alerts.
Step 2 of 3: Pick what this device should say.
Where: A phone usually wants comments that need a reply and customer messages. A desktop can take everything.
You should see: Only the kinds you left on arrive here; the rest still appear in the app.
Step 3 of 3: Manage your other devices.
Where: The list of devices above: each can be renamed, tested or removed. A device you no longer use should be removed.
Screenshot: https://commentwatchdog.com/media/shots/device.en.webp (Your other devices, each with Test and Remove.)
Screenshot: https://commentwatchdog.com/media/shots/device-phone.en.webp (The same on a phone.)
You should see: A clear list of what receives your notifications.
If something is off
Problem: I get the same alert twice
Fix: Two of your devices have it on. Turn one off, or remove a device you no longer use.
Problem: One alert per comment would be better
Fix: Alerts are grouped per page on purpose; a busy page would be unusable otherwise.
Problem: A device I sold still appears
Fix: Remove it from the list.
Common questions
Question: What kinds of push notifications can CommentWatchDog send?
Answer: Four: comments that need a reply, finished cleanups, customer messages, and trial and account alerts. Comment alerts are grouped, one per page, never one per comment.
Question: If I turn a push type off on my phone, do I still see those items in the app?
Answer: Yes. Only the kinds you leave on arrive on that device; the rest still appear in the app, and every other device keeps its own switches.
Question: Can I silence a device completely without removing it from the list?
Answer: Yes. Turning a device off entirely is one control at the bottom of This device, under the four switches. Removing it from the device list is a separate action for a device you no longer use.
Related guides
Turn on push notifications: https://commentwatchdog.com/help/notifications/turn-on-push-notifications
Remove a device: https://commentwatchdog.com/help/notifications/remove-a-device
Test a notification: https://commentwatchdog.com/help/notifications/test-a-notification
Plain text of this guide: https://commentwatchdog.com/help/notifications/choose-which-pushes-you-get-per-device.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt