Your profile
Your name is right on every reply, and your account is yours alone.
On this page
Before you start
- Your name is what teammates see for you.
- The sign-in email cannot be changed yet.
- No password: a code or a link from your inbox, or Google.
Open the Profile tab.
SettingsProfile
You will see Your details, with the email fixed.
Change your name.
First name, last name, then Save
You will see Saved, and the app shows the new name.
If something is off
- I need to change my email
- Invite the new address and remove the old user.
- I did not get a sign-in code
- Check spam, or ask for a new code.
- I think someone else is using my account
- Remove unknown devices; check who reads your email.
Common questions
Is there a password for CommentWatchDog?
No. You sign in with a six-digit code or a one-click link that CommentWatchDog emails you, or with Continue with Google. There is nothing to remember and nothing to reset.
Where does the name on my profile appear?
Wherever the app names you to your team: on the Users tab, in Messages and beside your initials at the bottom of the left sidebar. Insights lists the replies you send under your sign-in email, not your name. Change First name and last name on the Profile tab and press Save.
Will signing in on my phone sign me out on my laptop?
No. Each device keeps its own session for thirty days. Sign out on a device to end it there, or remove a device you do not recognise from the Notifications tab.
For agents: plain text of this guide · all guides
For agents
Guide: Your profile
This page: https://commentwatchdog.com/help/languages/your-profile
Topic: Languages and preferences
Time: about 2 minutes
Who can do it: Anyone on your team
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/profile
Result when done: Your name is right on every reply, and your account is yours alone.
Context: Your profile holds the name your teammates see for you, your timezone and your language. There is no password: you sign in with a code or a link we email you, or with Google. The sign-in email cannot be changed yet.
Before you start
1. Your name is what teammates see on the Users tab and in Messages; Insights lists your replies under your sign-in email.
2. The sign-in email cannot be changed yet.
3. There is no password to keep: signing in is a code or a link from your inbox, or Google.
Steps
Step 1 of 2: Open the Profile tab.
Where: Settings, then Profile. First name, last name and the sign-in email are there.
Link: https://app.commentwatchdog.com/en/settings/profile (Open Profile)
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (The Profile tab.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Your details, with the email marked as fixed.
Step 2 of 2: Change your name.
Where: First name and last name, then Save. This is the name your team sees for you, on the Users tab and in Messages.
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (First name and last name, then Save.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Saved, and the new name shows beside your initials at the bottom of the left sidebar.
If something is off
Problem: I need to change my email
Fix: It cannot be changed yet. An owner can invite the new address and remove the old user.
Problem: I did not get a sign-in code
Fix: Check spam. The email arrives whatever your notification switches say; ask for a new one from the sign-in page after a minute.
Problem: I think someone else is using my account
Fix: Only your inbox can open it: remove any device you do not recognise from the Notifications tab, and check who else can read your email.
Common questions
Question: Is there a password for CommentWatchDog?
Answer: No. You sign in with a six-digit code or a one-click link that CommentWatchDog emails you, or with Continue with Google. There is nothing to remember and nothing to reset.
Question: Where does the name on my profile appear?
Answer: Wherever the app names you to your team: on the Users tab, in Messages and beside your initials at the bottom of the left sidebar. Insights lists the replies you send under your sign-in email, not your name. Change First name and last name on the Profile tab and press Save.
Question: Will signing in on my phone sign me out on my laptop?
Answer: No. Each device keeps its own session for thirty days. Sign out on a device to end it there, or remove a device you do not recognise from the Notifications tab.
Related guides
Remove a device: https://commentwatchdog.com/help/notifications/remove-a-device
Cannot sign in: https://commentwatchdog.com/help/troubleshooting/cannot-sign-in
Roles: owner, administrator, manager, moderator: https://commentwatchdog.com/help/team/roles-owner-administrator-manager-moderator
Plain text of this guide: https://commentwatchdog.com/help/languages/your-profile.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt