Guide: Your profile
This page: https://commentwatchdog.com/help/languages/your-profile
Topic: Languages and preferences
Time: about 2 minutes
Who can do it: Anyone on your team
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/profile
Result when done: Your name is right on every reply, and your account is yours alone.
Context: Your profile holds the name your teammates see against your replies, your timezone and your language. There is no password: you sign in with a code or a link we email you, or with Google. The sign-in email cannot be changed yet.

Before you start:
1. Your name appears in Insights against the replies you send.
2. The sign-in email cannot be changed yet.
3. There is no password to keep: signing in is a code or a link from your inbox, or Google.

Steps:
Step 1 of 2: Open the Profile tab.
Where: Settings, then Profile. First name, last name and the sign-in email are there.
Link: https://app.commentwatchdog.com/en/settings/profile (Open Profile)
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (The Profile tab.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Your details, with the email marked as fixed.

Step 2 of 2: Change your name.
Where: First name and last name, then Save. This is the name your team sees against your replies.
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (First name and last name, then Save.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Saved, and Insights shows the new name against your replies.

If something is off:
Problem: I need to change my email
Fix: It cannot be changed yet. An owner can invite the new address and remove the old user.
Problem: I did not get a sign-in code
Fix: Check spam. The email arrives whatever your notification switches say; ask for a new one from the sign-in page after a minute.
Problem: I think someone else is using my account
Fix: Only your inbox can open it: remove any device you do not recognise from the Notifications tab, and check who else can read your email.

Common questions:
Question: Is there a password for CommentWatchDog?
Answer: No. You sign in with a six-digit code or a one-click link that CommentWatchDog emails you, or with Continue with Google. There is nothing to remember and nothing to reset.
Question: Where does the name on my profile appear?
Answer: Against the replies you send: your teammates see it there, and Insights shows it next to your replies. Change First name and last name on the Profile tab and press Save; Insights shows the new name from then on.
Question: Will signing in on my phone sign me out on my laptop?
Answer: No. Each device keeps its own session for thirty days. Sign out on a device to end it there, or remove a device you do not recognise from the Notifications tab.

Related guides:
- Remove a device: https://commentwatchdog.com/help/notifications/remove-a-device
- Cannot sign in: https://commentwatchdog.com/help/troubleshooting/cannot-sign-in
- Roles: owner, administrator, manager, moderator: https://commentwatchdog.com/help/team/roles-owner-administrator-manager-moderator

Plain text of this guide: https://commentwatchdog.com/help/languages/your-profile.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt