Choose a date range
Every number on the page answers for the period you picked.
On this page
Before you start
- Every number obeys the range.
- The range is in the URL: bookmark or share it.
- It covers the pages you can see.
Open Insights.
InboxInsights
You will see The counts, with the chart under them.
Pick a period.
Date range, at the top
You will see Everything on the page follows the period.
Compare two periods.
One range, then the other
You will see Two readings of the same numbers.
If something is off
- The numbers look low
- Check the range, and whether you are on one page.
- A teammate sees different numbers
- They may have access to fewer pages.
- Nothing at all is shown
- No comments arrived in that period.
Common questions
Can I share an Insights view with a teammate?
Yes. The range is in the address of the page, so a view can be bookmarked or sent. A teammate opening it sees the same period for the pages they have access to.
Which date ranges can I pick in Insights?
This week, Last week, This month, Last month, or a custom range with a From and a To, all under Date range at the top. Everything on the page reloads for the period you pick.
Can I see Insights for one page only?
Yes. The Insights tab on a single page shows that page alone. The Insights tab above the comment list covers every page you have access to.
How do I compare this month with last month?
Read the same four counts under one range, then the other. This month and Last month are both in the Date range menu, and thirty days against the previous thirty is the comparison most people want.
For agents: plain text of this guide · all guides
For agents
Guide: Choose a date range
This page: https://commentwatchdog.com/help/insights/choose-a-date-range
Topic: Insights and exports
Time: about 2 minutes
Who can do it: Anyone on your team
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/inbox/insights
Result when done: Every number on the page answers for the period you picked.
Context: Insights opens on a sensible period and every count, the chart and the tables follow whatever you choose. The range is in the address of the page, so a view can be bookmarked or sent.
Before you start
1. Every number on the page obeys the range, including the chart and the tables.
2. The range is in the URL, so it can be bookmarked or shared with a teammate.
3. Insights covers the pages you have access to.
Steps
Step 1 of 3: Open Insights.
Where: The Insights tab above the comment list, or the Insights tab on a single page for that page alone.
Link: https://app.commentwatchdog.com/en/inbox/insights (Open Insights)
Screenshot: https://commentwatchdog.com/media/shots/insights.en.webp (Insights.)
Screenshot: https://commentwatchdog.com/media/shots/insights-phone.en.webp (The same on a phone.)
You should see: The counts for the current period, with the chart under them.
Step 2 of 3: Pick a period.
Where: Date range, at the top: This week, Last week, This month, Last month, or a custom range with a From and a To.
Screenshot: https://commentwatchdog.com/media/shots/insights-range.en.webp (The date range menu.)
Screenshot: https://commentwatchdog.com/media/shots/insights-range-phone.en.webp (The same on a phone.)
You should see: Everything on the page reloads for that period.
Step 3 of 3: Compare two periods.
Where: Look at one range, then the other, and read the same four counts. Thirty days against the previous thirty is the comparison most people want.
Screenshot: https://commentwatchdog.com/media/shots/insights-range.en.webp (Custom range, for a period of your own.)
Screenshot: https://commentwatchdog.com/media/shots/insights-range-phone.en.webp (The same on a phone.)
You should see: Two readings of the same numbers, which is what tells you whether things are getting better.
If something is off
Problem: The numbers look low
Fix: The range may be shorter than you think, or you are on a single page rather than all of them.
Problem: A teammate sees different numbers
Fix: They may have access to fewer pages. Page access is on the Users tab.
Problem: Nothing at all is shown
Fix: No comments arrived in that period, or the pages were added after it.
Common questions
Question: Can I share an Insights view with a teammate?
Answer: Yes. The range is in the address of the page, so a view can be bookmarked or sent. A teammate opening it sees the same period for the pages they have access to.
Question: Which date ranges can I pick in Insights?
Answer: This week, Last week, This month, Last month, or a custom range with a From and a To, all under Date range at the top. Everything on the page reloads for the period you pick.
Question: Can I see Insights for one page only?
Answer: Yes. The Insights tab on a single page shows that page alone. The Insights tab above the comment list covers every page you have access to.
Question: How do I compare this month with last month?
Answer: Read the same four counts under one range, then the other. This month and Last month are both in the Date range menu, and thirty days against the previous thirty is the comparison most people want.
Related guides
The four counts, and the live and cleanup split: https://commentwatchdog.com/help/insights/the-four-counts-and-the-live-and-cleanup-split
The daily chart: https://commentwatchdog.com/help/insights/the-daily-chart
Export to CSV or by email: https://commentwatchdog.com/help/insights/export-to-csv-or-by-email
Plain text of this guide: https://commentwatchdog.com/help/insights/choose-a-date-range.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt