Guide: Your profile and password
This page: https://commentwatchdog.com/help/languages/your-profile-and-password
Topic: Languages and preferences
Time: about 2 minutes
Who can do it: Anyone on your team
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/profile
Result when done: Your name is right on every reply, and your account is yours alone.
Context: Your profile holds the name your teammates see against your replies, and the password you sign in with. The sign-in email cannot be changed yet.

Before you start:
1. Your name appears in Insights against the replies you send.
2. The sign-in email cannot be changed yet.
3. A password change signs out nothing else; sessions continue.

Steps:
Step 1 of 3: Open the Profile tab.
Where: Settings, then Profile. First name, last name and the sign-in email are there.
Link: https://app.commentwatchdog.com/en/settings/profile (Open Profile)
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (The Profile tab.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Your details, with the email marked as fixed.

Step 2 of 3: Change your name.
Where: First name and last name, then Save. This is the name your team sees against your replies.
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (First name and last name, then Save.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Saved, and Insights shows the new name against your replies.

Step 3 of 3: Change your password.
Where: Under Password: your current password, then the new one, at least eight characters, then Change password.
Screenshot: https://commentwatchdog.com/media/shots/profile.en.webp (Password.)
Screenshot: https://commentwatchdog.com/media/shots/profile-phone.en.webp (The same on a phone.)
You should see: Password changed. Your other devices stay signed in.

If something is off:
Problem: Current password is incorrect
Fix: Use the password you sign in with. If you have forgotten it, sign out and use the reset link on the sign-in page.
Problem: I need to change my email
Fix: It cannot be changed yet. An owner can invite the new address and remove the old user.
Problem: I think someone else has my password
Fix: Change it, then remove any device you do not recognise from the notifications tab.

Common questions:
Question: How long does my CommentWatchDog password have to be?
Answer: At least eight characters. Under Password on the Profile tab, enter your current password, then the new one, then press Change password.
Question: Will changing my password sign me out on my other devices?
Answer: No. A password change signs out nothing else, so your other devices stay signed in and sessions continue.
Question: Where does the name on my profile appear?
Answer: Against the replies you send: your teammates see it there, and Insights shows it next to your replies. Change First name and last name on the Profile tab and press Save; Insights then shows the new name.

Related guides:
- Remove a device: https://commentwatchdog.com/help/notifications/remove-a-device
- Cannot sign in: https://commentwatchdog.com/help/troubleshooting/cannot-sign-in
- Roles: owner, administrator, manager, moderator: https://commentwatchdog.com/help/team/roles-owner-administrator-manager-moderator

Plain text of this guide: https://commentwatchdog.com/help/languages/your-profile-and-password.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt