Guide: Invoices and receipts
This page: https://commentwatchdog.com/help/account/invoices-and-receipts
Topic: Account, plans and credits
Time: about 2 minutes
Who can do it: Owner or Administrator
Author: https://anantgupta.xyz (Anant Gupta, founder of CommentWatchDog)
Start in the app: https://app.commentwatchdog.com/en/settings/invoices
Result when done: Your accountant gets what they need without asking us.
Context: Every payment produces an invoice you can open and download. They are listed by date with the amount and the status.

Before you start:
1. Invoices appear after the first payment; a trial has none.
2. They carry your workspace name, so set that first if it matters.
3. The card and the company details for invoices are on the Account tab.

Steps:
Step 1 of 3: Open the Invoices tab.
Where: Settings, then Invoices. Each row has the invoice, the date, the amount and its status.
Link: https://app.commentwatchdog.com/en/settings/invoices (Open Invoices)
Screenshot: https://commentwatchdog.com/media/shots/account.en.webp (The Invoices tab.)
Screenshot: https://commentwatchdog.com/media/shots/account-tabs-phone.en.webp (The same on a phone.)
You should see: Every invoice, newest first, with Paid or Open against it.

Step 2 of 3: Open one.
Where: View, on the row. The invoice opens with the detail your accountant needs, and can be downloaded.
You should see: A downloadable invoice, with the workspace name on it.

Step 3 of 3: Fix the details.
Where: The workspace name is on the Settings tab; the card is under Payment and the company name, tax ID and address under Billing details, both on the Account tab.
Link: https://app.commentwatchdog.com/en/settings/general (Open Settings)
Screenshot: https://commentwatchdog.com/media/shots/general.en.webp (Workspace name, on the Settings tab.)
Screenshot: https://commentwatchdog.com/media/shots/general-phone.en.webp (The same on a phone.)
You should see: New invoices carry the details you set.

If something is off:
Problem: No invoices yet
Fix: Nothing has been charged. A trial produces none.
Problem: The name on the invoice is wrong
Fix: Change the workspace name; new invoices use it. Issued ones keep the old name.
Problem: I need a VAT number on it
Fix: Add it under Billing details on the Account tab; it appears on invoices issued afterwards.

Common questions:
Question: Can I download an invoice for my accountant?
Answer: Yes. On Settings, Invoices, View on the row opens the invoice on Stripe with the detail your accountant needs, and it can be downloaded. It carries your workspace name.
Question: Who on the team can see the invoices?
Answer: The owner or an administrator. Settings, Invoices lists every invoice newest first, with the date, the amount and Paid or Open against it.
Question: Where do I change the billing address shown on invoices?
Answer: Under Billing details on the Account tab, with the company name and the tax ID, once a plan has started. New invoices carry them; the workspace name itself is on the Settings tab.

Related guides:
- Change the workspace name: https://commentwatchdog.com/help/team/change-the-workspace-name
- Payment methods: https://commentwatchdog.com/help/account/payment-methods
- Monthly or annual: https://commentwatchdog.com/help/account/monthly-or-annual

Plain text of this guide: https://commentwatchdog.com/help/account/invoices-and-receipts.md
All guides for assistants: https://commentwatchdog.com/help/llms.txt